IslandSlice

TERMS AND CONDITIONS

By conducting transactions on IslandSlice you are confirming that you are legally capable of entering into binding contracts, that you are at least 18 years old and all details provided during your purchase is correct.

All payments are in UK sterling (GB pounds).

If you are not at home to accept delivery, our couriers will try and leave the order with your neighbour/s. This is at your own risk. Our couriers will make a single attempt to deliver your parcel to you. You will need to make arrangements with the courier to make a further attempt of delivery or to give alternative instructions

We strongly recommend the following three points to help us ensure timely deliveries: Supply us the recipient's telephone number. This is an optional field for inputting during our checkout section for use in case the recipient or associate is not in to sign for the goods, or in the case of remote and hard to find addresses such as office suites and properties off the beaten track etc. Check the recipient's postcode is correct. We will endeavour to inform you via telephone at the earliest possible time of an unforeseen problem, such as a breakage or an address not found.

You are able to cancel an order made within 14 days should the goods be unwanted, and 30 days to return faulty or damaged goods. All credits will be issued within 48 hours of the goods being received back to our warehouses.

We do use one of the most reliable courier services but on the rare occasions a breakage occurs or goods are faulty, we will offer a replacement or a credit on the return of the items in question. We must be notified of such within two working days and the goods returned within a further five days and are further happy to have these goods collected by our couriers at no extra cost to yourself. We may require further information from you regarding where the goods may be collected.

Should the goods ordered be returned because the couriers have failed to deliver despite all attempts including telephone number given for the recipient and any other helpful information, we will either give you a full credit, or re-despatch on your instruction where the same delivery cost will be charged against your account.


 

Circumstances beyond our control: We do not have to keep to these conditions and are not liable if we are prevented or delayed from doing so by: Fire. Severe weather conditions. Pandemic. A shortage or lack of fuel or power supplies. Industrial action (official or unofficial). A delay by any government, public or local authority or customs authority. Hijacking, robbery or other criminal action. Any other causes beyond our control.


We reserve the right to terminate you using our services at any time, for whatever we consider misappropriate or improper use or not abiding by these terms and conditions. You will be informed of such termination in writing.

 

Copyright: All rights in the design applications and any items contained within this site including its trademarks, intellectual properties, pictures and any text are solely owned by IslandSlice Ltd and may not be used for any other purpose.